Loquo Valencia Community
Home  »  Help  »  Bump-up service

Bump-up service
[Show/Hide] Table of Contents
Bump Up is an advertisement enhancement option that Loquo offers, to give more visibility to your listing, whereby your listing gets "bumped up" or moved to the top of the list.

Benefits[top]
The first pages are always visited the most, so this will give your listing more visibility and will help you to find a buyer or a contact faster.

Whith this service you can increase up to 3 times the visibility of your listing with just one "Bump up", and up to 5 times with two (according to internal study results).

Also, because it can also be done via SMS, you'll be able to "Bump up" your listing to the top of the list without having an Internet connection.

How can I bump up my listing?[top]
There are three payment methods available for you to bump up your listing:

With a SMS
You can Bump up your listing by sending a SMS. To do this, send:

SUBIR  «your listing id» to 35088 (SUBIR space «your listing id»)


Where «your listing id» is the ID number of your listing (without spaces between the letters and numbers that form the ID). Below you can find where to locate your listing's ID

Once you've sent the message, you'll receive immediately a confirmation via SMS and you'll be able to verify on the site that your listing has gone back to the bigining of the list.

Please note that, in some cases, Vodafone and Vodafone Empresas contracts might give you issues when sending text messages to buy our enhancement add visibility services by SMS. If you have any of these contracts, please ask your telecommunication provider in order to know the process with this type of numbers.

Currently, the companies that support our enhancement add visibility services by SMS are: Movistar, Vodafone, Orange, Yoigo and Euskaltel. We are working to deliver in the near future our services through other companies. Meanwhile, you can also buy these services through phone call to a 905 number for all phone companies.

With a Credit Card
Now you can also use a credit card to perform the payment of the Bump up, directly on the site.

By phone
Call 905 45 51 55 and choose option number 1 to bump up your ad. Then, dial the numeric code of your ad.
Be aware that this numeric code it€s not your ad ID; it€s a number listed under the €Get more visibility to your listing€ on the viewing page of your ad.

In the page of your listing, you'll be able to find, at the bottom, the list of availabel services for your listing. There you'll find a link that'll take you to the payment process as shown on the image.



How much does it cost?[top]
The cost of the service is:
SMS:3.13€ (VAT Included)
Credit card:1.20€ (VAT Included)
Phone call:1.45€ from a land line (VAT Included) and max. 2.21€ from a mobile phone

#What's my listing's ID number?[top]

The "ID number of your listing" is a reference code that contains letters and numbers that indicate the city where your listing is placed and a number to identify your listing. You'll be able to find this code in the page of your listing as it's shown in the picture »

When can I Bump Up my listing?[top]
To protect our users, we have established a limit of "bump ups" per listing and day. In this way, we try to ensure that all the users can place their ads on the top positions of the list.

When is the best timing to Bump Up my listing?[top]
To obtain the maximum proffit of the "bump up" service, it's better to use it once the listing is beyond the third page. At that time, the visibility of your listing will be reduced approximately an 80% when compared to a listing on the first page.
Because of this, we have created a reminder service that will let you know when your listing has passed the third page. This reminder service is completely free and it sends just one email for all your listings.

I Bumped Up my listing, but it's not on the first position. Why?[top]
When you post your listing it moves immediately to the top of the list. If other posters Bump Up or post new listings after you, their ads would appear above yours. You can choose to Bump Up your listing again to move it to the top of the list.

How long will my Bumped Up listing stay at the top of the list?[top]
Your listing will have the first position in its category until the moment that another user bumps up or posts another listing.

How do I get charged when I Bump Up my listing?[top]
The cost of the SMS will be charged to the mobile phone account you sent the SMS from.
If you pay using a credit card, the charge will appear on your bank statement.

What mobile phones are compatible with this service?[top]
Any mobile phone from a spanish mobile company will do. Mobiles from other countries will not work with this service.



Common problems when paying with SMS[top]
Among the most common problem that you may find while sending an SMS are:

  Spaces on the id number of your listing: there must be no space between the leters at the beginning of the ID (that indicates the city) and the following numbers. (it is "M12345", not "M 12345")
  Use of the letter "O" (capital o) instead of the number 0 (zero): the second part of the id number is made of digits (numbers), so please use the number 0 (zero) and not a capital letter "O".
  Send the SMS before the listing is active: The bump-up service is only available for active listings. The SMS does not activate the listing
  Send the SMS from a non-spanish mobile phone: At this point the service is only available for mobile phones provided by spanish mobile operators

Still have questions?[top]
If you have any question, comment or suggestion, contact us.
If you are having a problem with your posted listing, please include your listing Id number in the message.

Terms of service[top]
These terms of the service rule the usage of the "Bump Up" service, and are additional to those defined on our general Terms of Service.
Jet Multimedia (formerly Mediafusi€n Espa€a S.A.) delivers the service of SMS reception and chargee
The payment service is provided by Bibit and GlobalCollect
If for some problem, whether technical or of any nature, your listing is not posted, our responsibility is limited only to bumping it up as soon as we are able to and with no additional cost.
All data collected with this service is governed by our privacy statement.
« Return to Help







advertisers :: terms of use :: privacy :: who we are :: help :: contact loquo
Loquo, your online community for free ads: housing, jobs, hobbies, classes and second hand items
© 2002-2013 LoQUo